Super Human, Super Digital! Transformation strategy for a retail bank

Since launching George in 2014, Erste Group was able to establish itself as an innovation leader in both Austria and CEE. However in order to remain at the forefront of innovation, ERSTE cannot simply follow the trends; it needs to set them. Maurizio Poletto will discuss his vision for the future of retail banking, how it will require an approach that combines being human, being digital and being super as well as how this vision will transform Erste Group to being able to remain in a leading position in CEE going forward.